What is the weight of the TraxPack
The Weight of our TraxPack 22x14x9 (56x36x23 centimeters) inch bag is 8 pounds. 3.63 Kilograms Last updated: Thu, Jun 9 2016 7:46 am EDT
What is the size of your carry on and will it fit in an overhead bin
The TraxPack carry on is 22x14x9 (56x36x23 centimeters) inches and it does fit in an airplane overhead bin. Last updated: Thu, Jun 9 2016 7:46 am EDT
Does TraxPack come in multiple colors
Yes as our campaign continues we will be offering more colors. Do not worry about getting locked into a specific color when you purchase. You get to chose your color at the end of the campaign. Last updated: Wed, Jun 8 2016 9:09 am EDT
Will you have others sizes
Yes, what ever money you pledge now will go to the size that you chose later. Once we have raised enough money we will offer other sizes. Last updated: Wed, Jun 8 2016 9:09 am EDT
How does the bag keep from getting badly scuffed if it’s pulled up stairs?
So to start off, the way the track system works prevents it from scuffing the bag. The tracks are what touch the stairs and the tracks rotate as you move up and down the stairs. Also, the track system slightly protrudes from the back of the bag, so if you were to lay the bag down on the ground, it would be the tracks that made contact and not the bag itself. Take a look at this 3D rendering - https://drive.google.com/open… In the image you will see the tracks and corresponding glides are slightly raised from the back of the bag. Last updated: Sun, Jul 17 2016 7:48 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
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